Psychological Services Center (PSC) Frequently Asked Questions

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As we are a training clinic for the students in the Psychology Graduate program, all services are offered for free to adults (18 and older) in Central Ohio. The PSC does not participate in any insurance panels and we never charge for our services. 

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Yes, we are happy to discuss what services we offer. Please keep in mind that the client seeking treatment must contact us directly in order to be added to our waitlist. Per our privacy policy, we cannot add others to our waitlist through a family member or friend.

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The first step in becoming a new client is scheduling a phone screening. Please contact us at (614) 292-2345 or ASC-PSY-psc@osu.edu to request to schedule a phone screen to assess if one of our clinics is appropriate for your concerns. Our front desk associate is available to respond to your request and answer your questions Monday-Friday 8:00-5:00. If you call the office after hours or on the weekends, you may leave a message on our confidential voicemail and someone will get back to you when normal business hours resume.

Following the phone screen, the Clinic Director will review your information to determine if our services are appropriate for your needs and the training needs of our graduate students. If so, you will be assigned to a graduate student therapist, who will reach out to you to schedule an initial intake appointment in the near future. If we determine you would be better served elsewhere, we will provide appropriate referral information so you can obtain assistance.   

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Appointment wait times vary by clinic and fluctuate throughout the year. Please contact the PSC to get updated information on wait times.

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We can offer limited testing services if it will benefit an already existing therapy treatment plan. This decision is made on a case by case basis by the student therapist and their supervisor. We do not offer psychological testing on its own without consistent therapy treatment.

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The goal of the first session is to get to know the client and to gather information that will be important for determining the most appropriate course of treatment. Some of the information typically gathered in the first session is about the client's current concerns, social relationships, home environment, and psychological and medical history.  This session also provides an opportunity for you to become more comfortable with your assigned therapist and ask any questions you may have.

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Clients are seen by Graduate student therapists in the OSU Clinical Psychology doctoral program. These are advanced students, in their second year of training or above, who are supervised by a licensed psychologist. Extensive supervision ensures that we provide clients with high-quality care. The OSU Clinical Psychology Doctoral Program is accredited by the American Psychological Association (APA). 

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For the Behavioral Medicine and CBT clinics, individual therapy appointments are typically scheduled weekly for about 50 minutes

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Depending on the client's needs, treatment may last weeks, months, or in some cases for a more extended period of time. Clients can be seen by the same student therapist for up to 1 year. Clients can be transferred to another clinic and/or student after that if continued treatment is needed.

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We have 2 parking spaces that can be used by clients during their appointment times if available.  Please let your student therapist know if you will need a parking pass for your appointment so they can provide you with parking instructions. 

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We currently do not offer group therapy. 

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No, our facility can only offer outpatient treatment.

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No, we do not have Psychiatrists on staff and we do not provide medication management services. Please contact your primary care physician to obtain an appropriate referral. You may also contact OSU Wexner Medical Center’s Psychiatry and Behavioral Health Department at 614-293-9600

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Due to the COVID-19 pandemic, most of our services are provided virtually via a secure telehealth system. Your therapist will be able to assist you with using this technology and we are happy to answer any questions you may have.  In some situations, our Clinic Director may grant an exception to allow an in-person on-site session to be held.  Please consult with your therapist if such service is needed.